How We Work
We are wholly committed to providing a great service and delivering results for our clients, ensuring the continued growth and success of their businesses.
Our dedication to quality, robust solutions and an incredibly responsive and supportive service means that we benefit from very high levels of customer satisfaction and an excellent rate of customer retention. Here's a little more about how we work:
We solve your business problems
We pride ourselves on our holistic approach to your business problems. We provide our clients with commercially viable solutions to business-critical retail problems, which we solve through the application of our extensive retail, commercial and technical experience.
Our business is all about you, the client. We are committed to making our clients more successful and we ensure that each and every project we deliver does just that. We take the time to understand your business and we deliver a solution that will meet your objectives on time and on budget.
Honest business approach
At Metakinetic, we pride ourselves on our ethical approach to doing business. We strongly believe in the value of trust and fair pricing and treat all of our customers as we hope to be treated ourselves. We won't charge you unnecessarily and we won't hide costs or inflate prices to suit our business.
Collaborative working is at the core of our success at Metakinetic. Both within the Metakinetic team and with our clients we ensure a collaborative approach, almost as an extension to our client's internal team, to achieve the optimum result and ultimately, meet your expectations.
At Metakinetic, we care about quality. From the initial client engagement, through to the final deliverable and on-going management, quality really matters. We strive for perfection and believe that our clients deserve nothing less. The resulting output is a high quality solution that delivers against objectives.
We're there for you. Whether you have a simple query, a new highly complex technical requirement, or just want to chat, we're here. We pride ourselves on our responsiveness and excellent customer service and we ensure that we provide either a complete response or an update in a timely manner.
Long term partnership
We're in this for the long term. Many of our clients have been with us for five years and more, we'd like to say the same for you too. We believe in the power of long term, mutually beneficial, client partnerships and will work with you to ensure that we deliver value and results for your business.